SHIPPING & RETURNS:


Returns:

If for any reason your are unsatisfied with your purchase, please contact us right away, and we will do everything in our power to right the situation.  

We stand by our work, and want you to be fully satisfied with your unique, hand crafted piece.

For all questions or concerns, please email: returns@natafjoaillerie.com

Shipping:

All of our items are made to order, and to make sure you get the quality you deserve and expect, we estimate between 4-6 weeks per custom order.  However, there are some items we have in stock in certain sizes, and are able to ship these items out quickly.  

Upon placing your order, you will receive a confirmation email.  
As soon as your order ships, you will receive another email including tracking information.

For any other questions please email: shipping@natafjoaillerie.com