FREQUENTLY ASKED QUESTIONS:
What if my pieces needs cleaning or repair?
All NATAF Joaillerie products come with our guarantee - if for some reason a pieces breaks due to normal usage, or if you are unsatisfied with your item, please contact us right away, and we will do everything in our power to right the situation. We also offer cleaning services - please contact us for information on how to send your item to use for cleaning and/or repair.
How long will my order take to arrive?
All of our items are made to order, and to make sure you get the quality you deserve and expect, we estimate between 4-6 weeks per custom order. However, there are some items we have in stock in certain sizes, and are able to ship these items out quickly.
Please visit our 'Shipping' page for more information.
I am interested in pulling a NATAF piece for an upcoming photo shoot - what's the process?
Thank you for your interest in using NATAF Joaillerie in your project! Please reach out to firstname.lastname@example.org and we will reply as soon as possible with information on pulling pieces, LoR's, etc.
Where is NATAF Joaillerie made?
NATAF Joaillerie is designed and manufactured in Los Angeles, CA. Precious stones are sourced from only the best suppliers, and we do our best to ensure that everything we use is ethically and sustainably sourced.